About
Session Abstract: From the pandemic, we have changed and transformed in ways we are still trying to discover. The effects have caused incredible burnout amongst colleagues and personal relationships, and has in ways, impacted managers, teams, and company structure and policies. It is not just burnout. We have another deeper issue that is becoming prevalent, PTSD. As an industry, we need to be aware of it and recognize it in order to be more strategic and integrated.
Summary: This talk discusses mental health issues caused by our industry and what that means for security and the well-being of companies, along with solutions to support one another as we proceed into a new era post-pandemic.
Additional Information: Outline:
Introduction: who am I and why this talk is important
Disclosure - Hotline for mental health and that this talk was formed with the assistance of Psychologist Ryan Louie
Latest data on mental health since the pandemic
Growing concerns around Post-Covid Stress Disorder (PCSD) and the rise depression and anxiety (sources: CDC and WHO)
What is PCSD
Mental Health
PTSD
PCSD vs PTSD symptoms
Warning signs of PTSD
PTSD vs burnout symptoms
Burnout
Warning signs of burnout
Is it depression or burnout
Symptoms of burnout
How our industry is causing mental health issues
How research has shown it’s caused by poor leadership and lack of organizations caring
Why mental health issues aren’t caused by amount of work
How burnout is formed within 6 months for non-managerial and 1-2 yrs for managers
Inability to balance personal life and work life due to 24/7/365 demands causing burnout
How CISOs are facing mental health issues and how it can trickle down to the security team
How to do better (the solutions)
Listening and take responsibility for behaviors and treatment of team
Accept the new - WFH is here to stay
Unplug and disengage in social media from time to time
Provide mental health resources and breaks to employees
Building an environment of psychology safety
Respect Boundaries
Advice on awareness of mental health
How to approach employees who are exhibiting mental health signs
What to do if employee doesn’t want support
How to support yourself - cope and balance activities
Conclusion: 5 takeaways
Look internally and focus on improving the workplace environment. (Toxic executives cause a toxic workplace)
Listen to your employees and create impactful changes. (Active listening is the key to happiness)
Allow disconnecting policies to occur. (No contact during off hours)
Support employees’ work-personal life balance. (Perhaps trying 4-day work week model)
Respect boundaries. (Don’t forget: You do not own your employees)
Q&A