Few descriptions of incident response (IR) adequately capture the intense, relentless nature of the profession. Teams must quickly spring into action, analyze the situation, identify the cause, and act. Organizations that do this best prioritize IR team structures and training, leading to higher performance and morale. In this session, CRA SVP of Content Strategy Bill Brenner presents findings from a research survey about the challenges of modern-day incident response. He’ll explore where respondents have faced the biggest challenges – and made the most progress.