How Not to Manage a Cyber Crisis: Learning from the Mistakes of Others
About
Every organization should assume a cyber incident is not a matter of if, but when. As cyberattacks increasingly top the list of business risks, the ability to manage a cybersecurity crisis effectively has become mission-critical. This session takes you behind the scenes of major cyber incidents—including a deep dive into Uber’s controversial breach cover-up—to reveal how missteps across legal, IT, PR, HR, and insurance functions can escalate the damage. Learn what went wrong, what could have been done differently, and how to prepare your own organization for success under pressure.
In this session you will:
Analyze real-world cyber crises and the cross-functional breakdowns that led to deeper consequences
Learn from Uber and other high-profile incidents how poor breach response decisions can magnify legal and reputational risk
Gain actionable strategies to strengthen your cyber crisis playbook and build a more resilient, coordinated response plan
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