From guest data to loyalty programs and connected operations, protecting trust and keeping experiences secure has never been more critical.
InfoSec World 2025 will bring together CISOs, security strategists, and technology executives from across the hospitality sector for three days of knowledge sharing, collaboration, and forward-looking strategies designed to help leaders strengthen their security resilience.
Whether you’re focused on protecting sensitive guest information, reducing third-party and supply chain risk, or implementing security controls that keep pace with AI-driven threats, you’ll find hospitality-specific programming and expert-led sessions that address the challenges unique to this industry.
Impactful Sessions
Session level:
Beginner
How Not to Manage a Cyber Crisis: Learning from the Mistakes of Others
Every organization should assume a cyber incident is not a matter of if, but when. As cyberattacks increasingly top the list of business risks, the ability to manage a cybersecurity crisis effectively has become mission-critical. This session takes you behind the scenes of major cyber incidents—including a deep dive into Uber’s controversial breach cover-up—to reveal how missteps across legal, IT, PR, HR, and insurance functions can escalate the damage. Learn what went wrong, what could have been done differently, and how to prepare your own organization for success under pressure.
In this session you will:
Analyze real-world cyber crises and the cross-functional breakdowns that led to deeper consequences
Learn from Uber and other high-profile incidents how poor breach response decisions can magnify legal and reputational risk
Gain actionable strategies to strengthen your cyber crisis playbook and build a more resilient, coordinated response plan
Cyber Resilience - A Holistic Approach and Proven Methodology
Cyber Resilience transcends technology, addressing critical business challenges such as insurance, profit loss, and regulatory compliance. This session provides a comprehensive framework for ensuring business continuity during cyber incidents.
In this session you will learn:
Align with NIST CSF and MITRE ATT&CK for effective incident response.
Differentiate between disaster recovery and cyber resilience, focusing on Cyber RPO and RTO.
Implement strategies beyond data isolation to achieve true cyber resilience.
Technical Solutions Architect
World Wide Technology
Session level:
Beginner
Enchanted Entanglements in Cyber Insurance Coverage: Protecting the Magic in a Digital Kingdom
In today's digital age, cyber insurance is crucial for protecting businesses against emerging threats. This session offers a comprehensive analysis of cyber insurance policies, covering key coverages, endorsements, and exclusions.
In this session you will:
Learn about pre-breach risk assessment strategies, including the impact of AI integration and past data breaches
Discover how to align security practices with policy requirements to ensure optimal coverage
Understand post-breach considerations, such as notification obligations and the role of legal counsel
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